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Throughout the evaluation of the AF4Q initiative the evaluation team will conduct key stakeholder interviews in each of the communities. These interviews are conducted with representatives from four groups: (1) alliance leadership team members; (2) alliance staff; (3) key external stakeholders; and (4) individuals involved with implementing measure collection, quality improvement efforts, and public reporting systems.

Site visit interviews in the communities consist of several question modules and average 60 minutes in length. In addition, follow-up phone interviews with alliance staff most directly involved in alliance activities occur every 6 months and measure selection, public reporting, incentive programs, and consumer engagement initiatives are conducted bi-annually.

Published Articles using Key Stakeholder Interview Data

Multistakeholder Perspectives on Composite Measures of Ambulatory Care Quality
Medical Care Research and Review, 2013

Making Sense of Consumer Engagement Initiatives to Improve Health and Health Care: A Conceptual Framework to Guide Policy and Practice
Milbank Quarterly, 2013

Community-Level Interventions to Collect Race/Ethnicity and Language Data to Reduce Disparities
American Journal of Managed Care, 2012

Midterm Observations and Recommendations From the Evaluation of the AF4Q Initiative
American Journal of Managed Care, 2012

Physician Organization-Practice Team Integration for the Advancement of Patient-Centered Care
Journal of Ambulatory Care, 2012

Using Websites to Engage Consumers in Managing their Health and Health Care
American Journal of Managed Care, 2012

Producing Public Reports of Physician Quality at the Community Level: The Aligning Forces for Quality Initiative Experience
American Journal of Management Care, 2012

Building the Scaffold to Improve Health Care Quality in Western New York
Health Affairs, 2012

Approaches to Improving Healthcare Delivery by Multi-Stakeholder Alliances
American Journal of Managed Care, 2012

Journey Toward a Patient-Centered Medical Home: Readiness for Change
The Milbank Quarterly, 2011

Challenges of Capacity Building in Multi-sector Community Health Alliances
Health Education and Behavior, 2010

A Report Card on Provider Report Cards: Current Status of the Health Care Transparency Movement
Journal of General Internal Medicine, 2010

The Policy Context of Patient Centered Medical Homes: Perspectives of Primary Care Providers
Health Affairs, 2009

Early Experiences with Consumer Engagement Initiatives to Improve Chronic Care
American Journal of Managed Care, 2009

Click Here for a Full List of Evaluation Team Publications